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Preparing for your Eye Exam

Before your exam

Complete your registration and health history forms.

  • Forms will be e-mailed to the address we have on file and we ask that you complete them within 48 hours.
  • If you are a returning patient, please make sure to make any changes or updates to your health history

To complete your forms, you will need the following information:

  • A list of all your regular prescription and non-prescription medication and the dosages
    • You can ask your pharmacy for a list if you don’t have one
    • Include vitamins, herbs, and non-traditional remedies
  • Your last contact lens prescription, or you can upload a photo of your contact lens boxes
  • Your OHIP and/or insurance card

What to Bring to Your Exam

  • Face mask
    • No bandanas, neck warmers or masks with open vents will be permitted
  • Your current eyeglasses
  • Sunglasses
  • Your OHIP card
  • Your insurance card

While we do our best to direct bill your insurance when possible. There are times that either your insurance will not allow direct billing, or your information will be pulled by the insurer for further review. If this occurs, you are responsible for the full cost of your scheduled exam at the time of service and we will provide all necessary documentation and invoices to submit these fees to your insurance on your own.


Office Policies

The health and safety of our patients and staff is very important to us. For the most current information regarding changes we’ve made in the clinic, please review our policies.

COVID-19 protocols


If this is a children’s eye exam you can find additional information to help you prepare on the Pediatric Vision Exam page.

If you have any questions about how we use your personal information, please review our privacy policy.


Pupil Dilation

Our office routinely dilates every patient to achieve the most comprehensive evaluation of the health of your eyes. Whether pupil dilation is necessary for every eye exam depends on the reason for your exam, your overall health and your risk of eye disease.

Dilating the pupils may cause temporary blurring of your vision. We advise that you exercise caution in operating any equipment or machinery, including driving, until the effects have worn off.

If you refuse to have your eyes dilated, you understand that you are assuming all risks associated with failure to diagnose eye conditions due to lack of information, which may have been provided by this test.

Jennifer Winn Optometrist